VALUES AND MISSION

Louis Group International has retained the family ethos and Christian principles that have been evident in the business since its inception in 1914. These values have resulted in significant milestones for Louis Group, which serve as a constant encouragement that our relationship-minded, solution-driven and multi-generational approach to business is foundational to the company's future growth and success.

The values of Louis Group International are:

Christian-centred

We desire to live and behave according to biblical principles. However, although the Louis family is committed to the Christian faith, the Group respects those of other religious faiths and a significant percentage of staff exercise other faith traditions.

Family-focused

We endeavour to take the best Louis family qualities and make them relevant to the wider Group - our "family of families". As a result, empathy, consideration and respect for others are the cornerstones of how we expect our employees to treat each other as well as how we will treat clients and suppliers.

Relationship-minded

We seek to win and keep the hearts of our clients by providing them with service excellence and good value so that they in turn will be happy to continue to partner with us. To this end, we offer clients the personal touch and we keep their needs and interests front of mind at all times. We like to call it "handmade service". Our goal is to offer more value than clients expect.

Profitable with Excellence & Integrity

We strive to ensure that everything we do in our business reflects the highest standards, both ethically and in our performance, confident that as we do so we will generate positive financial returns for all our stakeholders.

The mission of Louis Group International is to:

Adhere to Christian values and principles;
Respect the dignity of each employee and provide a supportive and developmental environment;
Continue to grow our market share;
Provide quality products and service excellence;
Serve local business communities by giving back and developing entrepreneurial skills.